Toshiba Canvio Basics 2TB HDD Recovery in Lucknow, India

By Published On: September 26th, 20251.6 min read
SSD vs HDD - Data Recovery Challenges, Seagate Desktop Hard Disk Data Recovery
Table of contents
SHARE POST

Case Overview :

A Toshiba Canvio Basics 2TB drive used for studies and home files in Lucknow stopped working during a copy, affecting notes, PDFs, and photos around Aliganj and Gomti Nagar. The disk began to click lightly and then showed no files. The request was for a calm, safe recovery that brings back the important folders first. DataCare Labs followed a simple plan from diagnosis to delivery.

  • Brand: Toshiba Canvio Basics
  • Capacity: 2TB
  • Data Size: 1.5TB
  • Success Rate: 100%

Problem Description

The computer showed errors when opening folders, then the drive asked to be formatted. After reconnecting a few times, it stopped appearing. The student needed notes and project files urgently, and the family asked for the photos as well. They wanted the same folder names to avoid confusion.

Understanding the Challenge

Portable drives can fail at the heads and firmware translator. If forced, the heads can damage the surface. The best route is to stabilize the drive, repair the translator so data can be read in order, and then image the most important folders first. Simple structure helps everyone pick up work again quickly.

Data Recovery

DataCare Labs swapped in a donor head stack in a clean-room, fixed translator issues, and started imaging from stable areas. Notes, PDFs, and work folders were done first, followed by photos. Weak spots were read gently with short passes to avoid stress. Paths and names were kept unchanged.

Outcome of Data Retrieval

A total of 1.5TB was recovered, including all needed notes and family photos. Sample files opened as expected. The student could continue the semester work without delay, and the family received an easy folder layout.

Conclusion:
Keeping things simple helps. With careful hardware work and a document‑first plan, DataCare Labs brought back what mattered most, safely and clearly.

Call To Action

If a drive in Lucknow asks to be formatted or clicks, stop using it and contact DataCare Labs. No Data No Charge keeps the experience worry‑free.

SHARE POST

Author

DataCare Labs

SHARE POST

Request a callback

Note: A WhatsApp number is preferred for quick updates.

0+

Trusted by Thousands Across the Globe

DataCare Labs is trusted across Pune, India, and worldwide for professional data recovery. With advanced tools, certified clean-room facilities, and expert engineers, we deliver secure, fast, and reliable recovery solutions—whether you’re in Maharashtra or overseas. Experience unmatched care and precision for your valuable data.

In-House Data Recovery Lab

Secure your data with our trusted in-house data recovery lab, which provides Reliable solutions for critical data loss situations.

World Class Tools

Harness the power of our world-class data recovery tools, designed to retrieve your valuable files swiftly and efficiently.

100% Transparent Process

Ensuring clarity and accountability at every step. Trust us to recover your lost data with complete transparency.

Data Security and Privacy

Our recovery process incorporates diverse encryption algorithms and techniques to ensure the security of your data retrieval.

Recent Case Studies