A WD Elements 2TB holding photos, documents, and school files near Vijay Nagar, Indore, disconnected during a copy and began asking to be formatted for users in Palasia and AB Road. A soft click appeared on every connect, and sometimes the device did not show up at all. The family wanted a simple recovery that kept the same folder names so everything would be easy to find. DataCare Labs followed a clear plan with non‑technical updates and a tidy handover ready for daily use.

• Brand: WD Elements
• Capacity: 2TB
• Data Size: 1.5TB
• Success Rate: 100%

The drive started with “Location not available” and stalls on large folders, then it showed as RAW in Disk Management. Formatting suggestions kept appearing, which would have erased important albums and records. The family stopped all attempts and requested a calm, structure‑first approach that returned key documents and photos quickly. They preferred simple guidance and clear status at each stage.

Portable HDDs often fail with a mix of head wear and translator issues after years of use or small bumps. Repeating connections and copy attempts can worsen weak spots and reduce the chance of clean reads. The safer route is to stabilize mechanics in a clean room, restore ordered addressing, and image priority folders first. Keeping names and paths unchanged removes frustration at handover.

DataCare Labs installed compatible donor heads in a clean environment and repaired the translator so data could be read in order. Imaging began with documents and important photos, then moved to the remaining media and archives. Weak sections were read in short, gentle passes with cooling intervals to control heat. Sample files were opened on a test system to confirm normal behavior.

A total of 1.5TB was recovered, including family albums, school PDFs, and household records. Files opened normally and the original structure was preserved, which made review and storage simple. Delivery included a short, plain checklist for safe backup habits that fit everyday life. The family quickly found what they needed without extra tools.

Conclusion:
A steady, structure‑first plan keeps risk low and results clean. With careful mechanics and ordered reads, DataCare Labs returned data the family could use immediately, saving time and avoiding needless reorganizing.

If an external drive in Indore asks to format or clicks, stop using it and contact DataCare Labs. No Data No Charge keeps recovery predictable and worry‑free.