A WD Elements 1TB with photos, PDFs, and tax records near Kakadeo, Kanpur, disconnected during a copy and began asking to be formatted for users around Swaroop Nagar and Kalyanpur. The device clicked softly on connect and sometimes didn’t appear at all. The family requested a simple, low‑risk recovery that preserved folder names for easy use. DataCare Labs kept the plan clear and the updates short, from intake to handover.

• Brand: WD Elements
• Capacity: 1TB
• Data Size: 750GB
• Success Rate: 100%

“Location not available” errors escalated into RAW state after repeated reconnects. Formatting prompts kept appearing, but would have erased albums and documents. The family paused attempts and asked for a structure‑first approach focused on important files first. They preferred straightforward notes, sample file checks, and a ready‑to‑use folder tree at delivery.

Portable HDDs commonly fail from head wear and translator issues after years of use. Repeating scans or forcing reads can make weak areas worse and reduce success. The safer route is to stabilize mechanics in a clean‑room, restore ordered addressing, and image priority folders first, keeping names and paths unchanged to avoid confusion later.

DataCare Labs installed compatible donor heads, fixed translator settings, and imaged stable zones first with short, gentle passes and rests for heat control. Important documents and photo sets came first, then remaining media and archives. Sample files were opened on a test PC to confirm normal behavior. Paths and names were preserved to keep everything familiar.

A total of 750GB was recovered, including albums, household records, and school PDFs. Files opened normally and the layout was simple to navigate. Delivery included a one‑page guide with easy backup tips. The family confirmed quick access and a smooth experience with no extra tools required.

Conclusion:
A calm, structure‑first plan brings back usable data without friction. With careful mechanics and ordered reads, DataCare Labs delivered results that felt natural to review and store, saving time and reducing stress.

If an external drive in Kanpur asks to format or clicks, stop using it and contact DataCare Labs. No Data No Charge keeps the journey predictable and worry‑free.