A two‑bay NAS near RS Puram and Race Course, Coimbatore, flagged one member as failed during a sync and shares slowed for teams in Gandhipuram and Peelamedu, raising concerns about the remaining disk. The pool showed degraded and some folders turned read‑only, interrupting day‑to‑day work across departments. The office wanted a simple plan that preserved share names and mapped paths on return. DataCare Labs proposed a calm sequence: stabilize the failed disk, create a clean sector clone, assemble a virtual mirror, and verify paths and permissions on test hosts before exporting to new media.

• Brand: Seagate IronWolf
• Capacity: 12TB
• Data Size: 9TB
• Success Rate: 100%

Save operations timed out, then one drive dropped while the partner disk began logging warnings. A forced rebuild could have copied bad blocks to the healthy member and made the situation worse. The office paused all changes and asked for short, plain updates and a familiar layout at return. They requested sample file checks on a test host to confirm normal behavior and avoid surprises during the handover window.

With mirrors and small arrays, rushing a rebuild can spread silent corruption and complicate recovery. The safer route is to stabilize mechanics, repair addressing, and capture a sector‑consistent clone of the failed disk. Reading through a virtual mirror avoids touching the good member, preserves structures and permissions, and lets staff continue work without renaming or remapping folders, keeping downtime to a minimum.

DataCare Labs installed compatible donor heads in a Class 100 clean‑room, corrected translator settings, and imaged stable bands first using short, gentle passes to control stress. Weak tracks were revisited with cool‑down intervals to manage heat and surface wear. With a consistent clone ready, engineers assembled a virtual mirror with the healthy disk to access shares safely. Paths and ACLs were validated on test hosts; sample files opened normally before packaging.

A total of 9TB was recovered, including departmental shares, templates, and scheduled backups. Folders mounted cleanly, mapped paths stayed consistent, and permissions behaved as expected. Delivery included a simple checklist describing the final layout and a practical rotation plan for backups. The office reattached shares the same day and returned to normal work without rework or new instructions for users.

Conclusion:
A steady, member‑safe sequence protects data and reduces downtime. With careful mechanics, clean imaging, and a virtual mirror, DataCare Labs returned a familiar environment that teams could trust immediately, without risking the healthy disk in the process.

If a NAS in Coimbatore shows a failed member or degraded pool, pause rebuilds and contact DataCare Labs. No Data No Charge keeps every step safe and straightforward.