A Seagate Exos 16TB in a small office server near Prahlad Nagar and SG Highway, Ahmedabad, failed during routine IO and the pool went degraded for users in Bodakdev and Satellite. Shared folders slowed, a few became read‑only, and one member vanished after a restart, which raised concern about the remaining disks. The office asked for a simple plan that protected healthy members and kept share names unchanged. DataCare Labs proposed a calm sequence: stabilize the failed disk, take a clean sector clone, assemble a virtual array, and verify paths and access before export to new media.

• Brand: Seagate Exos
• Capacity: 16TB
• Data Size: 12TB
• Success Rate: 100%

Alerts showed rising timeouts and retries, then the server flagged the member as failed while another began logging slow reads. A forced rebuild could have spread errors to healthy disks and made things worse. The team paused changes and requested member‑first handling with short, plain updates. They wanted shares returned with the same names and mapped paths so staff could continue work without relearning anything or changing scripts.

Enterprise arrays can become fragile during scrubs and rebuilds, especially when head wear or translator drift appears after years of use. The safe path is to replace worn mechanics in a clean environment, fix addressing, and capture a sector‑consistent clone of the failed disk. Only then should a virtual array be used to read data safely from the clone and healthy members, preserving structures and permissions for an easy handover.

DataCare Labs installed matched donor heads in a clean‑room, corrected translator settings, and imaged stable bands first with short, gentle passes. Weak tracks were revisited with rest cycles to control heat and stress. With a complete clone ready, engineers built a virtual array to access shares safely. Paths and ACLs were checked on test hosts; sample mounts and file opens behaved normally prior to packaging.

A total of 12TB was recovered, including department shares, project repositories, and scheduled backups. Folders mounted cleanly, mapped paths were consistent, and permissions worked as expected. A short, practical checklist explained the resulting layout and simple backup steps. The office reattached shares the same day and resumed normal work without rework or renaming.

Conclusion:
A steady, parity‑aware plan avoids disruption and protects data. With careful mechanics and clean imaging, DataCare Labs delivered a familiar environment that teams could use right away, keeping stress low and momentum high during a busy week.

If a server disk in Ahmedabad fails or a pool turns degraded, pause rebuilds and contact DataCare Labs. No Data No Charge keeps each step safe and straightforward.