A two‑bay NAS near Ghodbunder Road and Wagle Estate, Thane, flagged a failed member during a sync and shares slowed for teams around Panchpakhadi and Manpada. Some folders flipped to read‑only and the pool showed degraded after a restart, raising concern about the remaining disk’s health. The office asked for a simple plan that kept the healthy member safe and returned the same share names. DataCare Labs proposed a calm sequence: stabilize the failed disk, create a clean sector clone, assemble a virtual mirror, and verify paths and permissions on test hosts before export to new media.

• Brand: Seagate IronWolf
• Capacity: 10TB
• Data Size: 7.5TB
• Success Rate: 100%

Save delays turned into consistent timeouts, and the dashboard started showing rising read errors on one drive. A forced rebuild could have copied bad blocks to the healthy disk, risking a larger failure. The team paused changes and requested short, plain updates and a familiar layout at return. They also asked for a few sample file checks to ensure everything opened normally before the final handover.

With mirrors and small arrays, rushed rebuilds can spread corruption that’s hard to detect. The safer route is to stabilize mechanics, restore ordered addressing, and capture a sector‑consistent clone from the failed disk. Reading through a virtual mirror avoids touching the good member, preserves structures and permissions, and makes reattachment smooth, so staff can continue work without renaming or remapping folders.

DataCare Labs installed compatible donor heads in a Class 100 clean‑room, repaired translator settings, and imaged stable zones first using short, gentle passes. Weak tracks were revisited with cooling intervals to limit heat and stress. With a consistent clone ready, engineers built a virtual mirror with the healthy disk to access shares safely. Paths and ACLs were validated on test hosts; sample files opened normally before packaging the final set.

A total of 7.5TB was recovered, including departmental shares, templates, and scheduled backups. Folders mounted cleanly, mapped paths stayed consistent, and permissions behaved as expected. Delivery included a simple checklist explaining the layout and a practical rotation plan for backups. The office reattached shares the same day and returned to normal work without rework.

Conclusion:
A steady, member‑safe sequence protects data and reduces downtime. With careful mechanics, clean imaging, and a virtual mirror, DataCare Labs returned a familiar environment teams could trust immediately, without risking the healthy disk during the process.

If a NAS in Thane shows a failed member or degraded pool, pause rebuilds and contact DataCare Labs. No Data No Charge keeps every step safe and straightforward.