A two‑bay NAS near Gokulam and Kuvempunagar, Mysuru, flagged one member as failed during a sync and shares slowed for teams working across VV Mohalla and Hebbal, prompting a careful plan that kept the healthy disk safe. The pool showed degraded and some folders turned read‑only, which made routine saving unreliable. The office wanted the same share names and mapped paths on return to avoid confusion. DataCare Labs proposed a calm sequence: stabilize the failed disk, create a clean sector clone, assemble a virtual mirror, and verify paths and permissions on test hosts before export to new media.

• Brand: Seagate IronWolf
• Capacity: 12TB
• Data Size: 9TB
• Success Rate: 100%

Save operations began to time out, then one member dropped while the partner disk logged slow reads and occasional warnings. A forced rebuild could have pushed bad blocks into the healthy member, risking a wider outage. The team paused changes and asked for short, plain updates and a familiar layout on return. They requested sample file checks to confirm normal behavior before the final handover.

With mirrors and small arrays, rushed rebuilds can spread silent corruption. The safer route is to stabilize mechanics, repair addressing, and capture a sector‑consistent clone of the failed disk. Reading the data via a virtual mirror avoids touching the good member, preserves structures and permissions, and makes reattachment smooth, so staff can continue work without retraining or re-mapping folders.

DataCare Labs installed compatible donor heads in a Class 100 clean‑room, corrected translator settings, and imaged stable zones first using short, gentle passes. Weak tracks were revisited with cooling intervals to control heat and stress. With a consistent clone complete, engineers built a virtual mirror with the healthy member to access shares safely. Paths and ACLs were validated on test hosts; sample files opened normally ahead of packaging.

A total of 9TB was recovered, including departmental shares, templates, and scheduled backups. Folders mounted cleanly, mapped paths stayed consistent, and permissions worked as expected. Delivery included a simple checklist describing the layout and a practical rotation plan for backups. The office reattached shares the same day and returned to normal work without rework.

Conclusion:
A steady, member‑safe sequence protects data and avoids unnecessary downtime. With careful mechanics, clean imaging, and a virtual mirror, DataCare Labs returned a familiar environment teams could trust immediately, without risking the healthy disk during recovery.

If a NAS in Mysuru shows a failed member or degraded pool, pause rebuilds and contact DataCare Labs. No Data No Charge keeps every step safe and straightforward.