A WD Elements 3TB drive used for photos, invoices, and school files in Alkapuri, Vadodara, disconnected during a copy and started showing a format prompt. The device later clicked on connect and sometimes did not appear at all on systems in Gotri and Manjalpur. The family asked for a simple, safe recovery that brings back the same folder names, so they wouldn’t have to rearrange anything. DataCare Labs handled the job with a focus on clear steps and non‑technical updates the whole way.

• Brand: WD Elements
• Capacity: 3TB
• Data Size: 2.25TB
• Success Rate: 100%

The drive began showing “Location not available,” then stalled whenever large folders were opened. A light clicking sound was present on each connection, and Disk Management sometimes showed the disk as RAW. Any formatting would have erased the albums and records that mattered most. The family stopped trying and requested a calm and careful process that kept everything easy to find later.

Portable drives can fail at both the head and translator levels after years of use or a minor bump. Trying many cables or repeating copy attempts can make weak spots worse. The best route is to replace the failing mechanics in a clean environment, restore proper addressing, and then image the most important folders first. This approach keeps stress low while protecting the content that matters most.

DataCare Labs installed a compatible donor head assembly in a clean‑room and repaired the translator so data could be read in the right order. Imaging started with important documents and key photo folders, then moved on to the remaining media and archives. Weak regions were read with short, gentle passes to avoid surface damage. Paths and names were preserved to remove confusion at handover.

A total of 2.25TB was recovered, including family albums, school PDFs, and invoice folders. Sample videos and photos played normally, and documents opened without errors. Delivery kept the original folder layout and included simple storage tips that are easy to follow. The family confirmed they could find everything easily and pick up where they left off.

Conclusion:
A steady, careful plan brings consistent results. With a clean head swap, a fixed translator, and a structure‑first imaging order, DataCare Labs returned the data in a way that was simple to understand and simple to use. The process reduced stress and saved time for everyone involved.

If an external drive in Vadodara asks to be formatted or starts clicking, stop using it and contact DataCare Labs. No Data No Charge keeps the experience predictable and worry‑free.