Satyam Kumar, head of a social welfare NGO in Patna, was plunged into crisis when his WD Elements portable HDD stopped working just as they were collating a decade’s worth of field survey data critical for ongoing grant proposals and donor reports.

• Brand: Western Digital
• Storage Device: Elements Portable HDD
• Model Number: WDBUZG0010BBK
• Capacity: 1TB
• Data Recovered: 790GB
• Good Files: 8,301
• Bad Files: 11
• Success Rate: 99%

The drive began clicking followed by sudden disconnections during crucial backup operations. Volunteer technicians’ attempts to recover data with freeware tools further corrupted the filesystem. Loss of data meant jeopardizing future projects and donor confidence.

Laboratory evaluation revealed failing spindle bearings causing device instability and numerous sectors exhibiting decay. The highly nested folder structure with fragmented databases complicated recovery, as integrity and consistency of records were paramount.

The team executed a spindle bearing replacement in a dust-free clean room to stabilize hardware. We then carefully imaged readable sectors with specialized hardware and used custom scripts for logical file extraction to preserve the database and folder structures. Prioritized extraction of important survey forms and reports ensured minimal data loss.

Nearly all critical survey data – about 790GB out of 800GB – recovered flawlessly. All project folders, impact assessments, and donor-related analytics were intact, letting the NGO maintain operational continuity and data-driven program execution.

Conclusion:
DataCare Labs supports social missions by deploying high-precision recovery to uphold your vision. Your data’s safety fuels societal progress.

Nonprofits facing data loss in Patna, reconnect with hope—contact DataCare Labs for comprehensive WD Elements HDD recovery services.