Skip to content WD My Cloud EX2 Ultra NAS Recovery in Kolkata
Case Overview :
A WD My Cloud EX2 Ultra NAS unit used by a small design firm in Kolkata failed mid-sync, causing 7.1TB of collaborative files to disappear from mapped drives in Salt Lake, New Town, Park Circus, and Ballygunge. With multiple workstations dependent on these shares for live projects, downtime risked severe client delays. We started WD My Cloud EX2 Ultra NAS Recovery in Kolkata immediately with RAID-preserving methods.
- Brand: WD My Cloud EX2 Ultra NAS
- Capacity: 8TB (2x4TB RAID1)
- Data Size: 7.1TB
- Success Rate: 100%
Problem Description
Users noticed slowed file reads followed by SMB drops in Howrah and Park Street. The NAS dashboard showed one drive in “Degraded” and the other as “Data Error.” Continued use risked overwriting damaged parity data. Without a viable offsite backup, the firm halted all writes and brought the unit straight to our lab.
Understanding the Challenge
NAS drive failures in a RAID1 mirror still require careful handling—the healthy disk may have latent errors, and rebuilding straight away can sync corruption. The focus in WD My Cloud EX2 Ultra NAS Recovery in Kolkata was imaging both members fully and reconstructing a verified mirror from the best sectors of each.
Data Recovery
We individually cloned each 4TB HDD in a controlled imaging environment with head map profiling. A virtual RAID1 set was then built from the cleanest blocks of both clones, ensuring directory and permission metadata from Salt Lake department shares stayed intact. Logical repair completed the restore.
Outcome of Data Retrieval
Design files, project invoices, and shared media libraries were fully restored. A NAS care plan was established, advising staggered drive swaps and offsite syncs for teams in New Town and Ballygunge to avoid total dependency on a single unit.
Conclusion:
Network-attached storage needs RAID-aware recovery workflows to maintain folder permissions and shared access structures. WD My Cloud EX2 Ultra NAS Recovery in Kolkata ensured complete restoration while preserving multi-user settings.
Call To Action
If your WD My Cloud NAS degrades in Kolkata, Salt Lake, or Howrah, stop all writes and contact DataCare Labs. Our No Data No Charge Policy keeps recovery risk-free.
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