A WD My Passport 4TB used near Arera Colony and Kolar Road, Bhopal, disconnected mid‑copy and asked to be formatted, then clicked softly at each reconnect for users in MP Nagar and TT Nagar. The family wanted a simple recovery that preserved names and paths so photos, videos, and documents would be easy to find. DataCare Labs agreed on an encryption‑aware, bridge‑safe plan with gentle mechanics, a structure‑first imaging order, and brief, plain updates so the process stayed calm and predictable from start to finish.

• Brand: WD My Passport
• Capacity: 4TB
• Data Size: 3TB
• Success Rate: 100%

“Location not available” errors escalated into RAW state after a few reconnects. Formatting would have erased albums and paperwork, and swapping enclosures risked breaking the encrypted bridge path. The family paused attempts and asked for short check‑ins, a ready‑to‑use folder tree, and a couple of sample opens for confidence. They preferred no extra tools at handover and a layout identical to what they knew.

This model often pairs head wear with an encrypted USB bridge; random scans or case swaps can lock data. The safe path is to keep the original bridge logic, stabilize mechanics in a clean‑room, restore ordered addressing, and image priority folders first. Preserving names and paths eliminates confusion, reduces time spent reorganizing, and keeps results easy to use for non‑technical family members.

DataCare Labs aligned the bridge logic, installed donor heads under clean‑room controls, and repaired translator settings. Imaging began with documents and key album folders, then moved to remaining media and archives. Weak zones were read with short passes and rests to manage heat and stress. Sample PDFs and photos were opened on a test PC to confirm normal behavior; original names and paths were preserved for familiar navigation.

A total of 3TB was recovered, including complete albums, family videos, and household records. Files opened smoothly and the familiar folder tree made review straightforward. Delivery included a one‑page guide with practical backup tips and safe storage temperature. The family accessed everything immediately without additional software or steps.

Conclusion:
A calm, bridge‑safe plan brings back usable data with minimal friction. With careful mechanics and a structure‑first order, DataCare Labs returned everything in the same layout, saving time and keeping stress low for everyone involved.

If a portable HDD in Bhopal asks to format or clicks, stop using it and contact DataCare Labs. No Data No Charge keeps the journey predictable and worry‑free.